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Guide

Most new clients
arrive in your DMs.

They find you through a photo, message you at eleven at night, and decide by morning whether you were worth the wait.

Why the DM is the moment

Someone who has just seen your work and messaged you is as warm as a lead gets. Every hour that passes cools it. Replying at nine the next morning frequently means replying to someone who has already booked elsewhere.

Why link-in-bio leaks

Sending a link asks an interested person to leave the conversation, open a booking page, work out which service they need and start again. A meaningful share simply do not. Booking inside the conversation removes every one of those steps.

What automated replies handle well

Prices, service lengths, availability, who does what, whether you take new clients, and the actual booking. The assistant answers in your tone from your own information, then captures a phone number so the confirmation and reminders can follow.

What still comes to you

A complaint, an unusual request or anything it is not confident about gets flagged and sent to you rather than guessed at. You can take over any thread from the messaging hub mid-conversation.

Setting it up

It connects to your Instagram business account. There is nothing for your clients to install, and the conversation stays in Instagram where they started it.

Questions

Common
ones

You set the tone during onboarding. It writes the way your salon writes — most owners tell us clients do not raise it.

Yes, a business or creator account is required for messaging access. We help you connect it during setup.

The next client who calls
shouldn’t reach voicemail.

Free for a month, on whatever booking system you already run. Set up in under 30 minutes, with your services and staff loaded for you.

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