Insights & Perspectives
The Journal
Tips, strategies, and insights to help salon owners grow their business with technology
Latest Articles
62% of Salon Calls Go Unanswered — Here's What It's Costing You
Every missed call is a missed booking. Learn why salons lose thousands in revenue from unanswered phones and how to capture every opportunity.
Read articleLooking for a Vagaro Alternative? Here's What Salon Owners Are Switching To in 2026
If you've been frustrated with Vagaro's limitations, you're not alone. See what modern salon owners are choosing instead and why they're making the switch.
Read articleBest Salon Software in 2026: An Honest Comparison of 10 Platforms
We compared pricing, features, and real-world usability across 10 salon software platforms. Here's what we found — including where each one falls short.
Read articleThe True Cost of “Free” Salon Software: What Fresha, Square & Others Don’t Tell You
Free salon software sounds great until you see the commissions, processing fees, and hidden costs. We break down what you'll really pay over 12 months.
Read articleHow AI Is Replacing the Front Desk at Salons (And Why That’s a Good Thing)
AI receptionists are handling phone calls, booking appointments, and answering FAQs for salons. Here's how the technology works and what it means for your business.
Read articleSalon Cancellation Policy Template: Copy, Customize & Use Today (Free)
Three ready-to-use cancellation policy templates for salons — from flexible to strict. Plus SMS scripts and enforcement tips that won't drive clients away.
Read articleHow to Get More Salon Clients in 2026: 15 Proven Strategies That Actually Work
From fixing the leaks in your booking funnel to Instagram strategies and local SEO — 15 actionable tactics to grow your salon's client base this year.
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