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Features

The whole front desk,
in one place.

Four ways your assistant talks to clients, and everything behind it that keeps the calendar full — reminders, review requests, campaigns and the numbers that tell you it worked.

01 — Phone answering

It picks up when
nobody can.

A real conversation, not a phone tree. Your assistant answers in a natural voice, checks live availability, books the slot and texts the confirmation before the client hangs up.

  • Books, reschedules and cancels — not just takes messages
  • Answers price, hours, parking and policy questions from your own information
  • Hands the call to a human when the client asks or the request is unusual
  • Keeps your existing number — calls simply forward when you cannot answer

Live call · Saturday 6:12 PM

Are you still open? I need a trim before Monday.

We close at 7, but I can get you in tomorrow at 10:15 with Jordan — a men’s cut is $45 and takes about 30 minutes.

Yes, book it.

Booked Sun 10:15 · Confirmation sent · Reminder set

Instagram · 11:48 PM

hey! do you have anything sunday? saw your reel

Thank you! Sunday we have 12:30 and 3:00 with Nina. What service were you thinking?

full highlights, 3 works

Booked — Sunday 3:00 with Nina. What number should I send the confirmation to?

New client captured, with a phone number

02 — Instagram DMs

Where new clients
actually find you.

Most people discover a salon on Instagram and message at midnight. Your assistant replies in seconds, books the slot and captures the phone number — so the DM becomes a client instead of a maybe.

  • Connects to your business account — no new app for clients to download
  • Answers in your voice, in the tone you set during onboarding
  • You can take over any thread mid-conversation from the hub

03 — Website chat

Book the visitors
already on your site.

A chat bubble on the site we build for you (or your existing one) that answers questions and books without sending anyone into a separate booking flow — the point where most salon sites lose people.

  • Knows every service, price and stylist
  • Suggests the add-on that pairs with what they booked
  • Works on the branded booking page too

04 — Two-way SMS

One thread per
client, forever.

Confirmations, reminders, review requests and real back-and-forth all live in the same text thread — so a client who replies “can we move it?” to a reminder gets handled without anyone picking up a phone.

  • Replies to reminder responses automatically
  • Picture messages for looks, promos and price lists
  • No texting add-on fee — it is part of the service

In practice

What it actually says.

Three exchanges taken from the flows your assistant runs every day — upselling at the point of booking, saving a cancellation, and going back out after the visit.

Website chat — add-on offered

I’d like a haircut Friday afternoon.

Friday I have 2:30 or 4:15 with Sarah. Would you like a deep conditioning treatment with it for $15 more? It runs while your cut sets.

2:30, and yes to the treatment.

$60 booking became $75, without anyone asking

Reminder — reply handled

Hi Tara — reminder of your 10:00 tomorrow with Jordan. Reply C to confirm.

Any chance we can move it to the afternoon?

Jordan has 3:15 open tomorrow. Shall I move you?

A cancellation became a reschedule

After the visit — rebooking

Hi Maya — you’re usually due for a root touch-up about now. Alex has Thursday 5:30 or Saturday 11:00.

Saturday please!

Booked. See you Saturday at 11.

Booked six weeks out, from one text

Behind the assistant

The platform doing
the quiet work.

Scheduling & availability

Per-stylist hours, service durations, blocks and time-off — so what the assistant offers is genuinely bookable.

Client records

Visit history, formulas, preferences and notes, imported from your old system and kept current automatically.

Reminders & confirmations

Timed before each appointment, with a reply path that reschedules instead of cancelling.

Google review requests

A well-timed text with your review link after a good visit — the cheapest marketing a salon has.

Rebooking & win-back

Nudges after every visit and campaigns for clients who have gone quiet, with revenue reported per campaign.

Payments & card holds

Take payment through Stripe and hold a card on high-value bookings so a no-show costs something.

Analytics & insights

Bookings by channel, revenue by stylist, retention and what each campaign brought back.

Your website

Designed, built, hosted and maintained by us, with the booking page and chat already wired in.

Owner alerts

A text to you the moment something needs a human — an unusual request, a complaint, a VIP calling.

Inventory

In development

Know what’s on the shelf
without counting it.

Retail stock and back-bar product tracked against the services you actually performed, with a nudge before you run out mid-colour. We are building this now — it will arrive in the base service at no extra cost, and early customers help shape it.

  • Stock counts for retail and back-bar product
  • Low-stock alerts before a service is at risk
  • Usage tied to the appointments that consumed it
Tell us what you’d need from it
Product levelsPreview
6N Developer 20 vol12 of 24
Bond builder — 500ml2 of 12
Retail shampoo — 250ml18 of 20

Bond builder runs out in about three services

Works with the platform you already run

SquareVagaroFreshaMindbodyInstagramTwilioStripe

See it answer
one of your own calls.

Free for a month. Set up in under 30 minutes, with your services and staff loaded for you.

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