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FAQ

Questions salon
owners actually ask.

If yours is not here, email hello@adminif.ai and a person — not an assistant — will answer it.

Everything

15
answers

Still stuck? Send us a note or email hello@adminif.ai.

Each channel your assistant works on: phone answering, website chat, Instagram DM replies and SMS replies. The base service includes the first one you pick; every channel after that is $75 a month.

One message sent to one client as part of a campaign — a win-back text, a rebooking nudge, a birthday offer. It costs $0.05, on top of the $99 a month. Nothing sent, nothing charged.

No. AdminifAI works on top of Square, Vagaro, Fresha and Mindbody, reading and writing the same calendar your team already uses. Running something else? Tell us what it is. If you would rather move to our booking, that is included too, and we import your clients and history either way.

Yes. Turn a channel on for a busy season and off again when things settle. Changes take effect immediately and we prorate the difference.

Neither. We load your services, staff, hours and policies during onboarding at no charge, and you are billed month to month. Cancel any time.

One month of the base service with your first assistant live and answering real clients. No credit card required, and you can cancel at any point during the month. The Get more bookings add-on is not part of the free month — it is $99 a month plus $0.05 a message from the month you switch it on.

Never. What you charge your clients is yours. We do not run a marketplace, we do not sell your clients to other salons, and there is no per-booking fee.

Calls to your number forward to AdminifAI when nobody picks up — or on every call, if you prefer. The assistant answers in a natural voice, checks real availability in your calendar, books the appointment and sends a confirmation text.

Most do not notice, and we do not pretend otherwise if they ask. You choose the greeting and the tone during onboarding, and you can have it introduce itself as your virtual receptionist if you would rather be explicit.

It hands over rather than guessing. On a call it transfers to a person; on other channels it flags the thread and texts you straight away.

Square, Vagaro, Fresha and Mindbody, reading and writing the same calendar your team uses. If you run something else, tell us — and our own booking system is included if you would rather move onto it.

Yes. You set the policy during onboarding and the assistant enforces it, including taking a card or a deposit through Stripe on the bookings you choose.

It suggests the add-on that genuinely pairs with what the client booked — a treatment with a colour, a tidy-up with a cut — at the moment they book, which is when people say yes.

Client data is encrypted in transit and at rest. We never sell it, never share it with other salons, and you can export or delete it whenever you want. See our privacy policy for the detail.

Send us your service list, your staff and your hours — or just point us at your current booking system and we will pull it. Most salons are answering real calls within 30 minutes.

The next client who calls
shouldn’t reach voicemail.

Free for a month, on whatever booking system you already run. Set up in under 30 minutes, with your services and staff loaded for you.

Start your free month

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