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Guide

A front desk that
never steps away.

Every call answered, every DM replied to, every text returned — booked into the calendar your team already keeps, without anybody stopping what they are doing.

What a front desk actually does

It answers, it knows the answer, it books, and it follows up. Most salons lose bookings not because they lack a booking page but because there is nobody free to do those four things when a client makes contact.

Answering, on every channel

Phone, Instagram DMs, website chat and SMS all reach the same assistant, which knows your services, prices, staff, hours and policies because we load them during onboarding.

Booking that respects reality

It reads live availability from Square, Vagaro, Fresha, Mindbody or our own calendar, holds the right amount of time for the service, and writes the appointment where your team already looks.

Following up without being asked

Confirmation at the point of booking, a reminder before the appointment, a Google review request after a good visit, and a rebooking nudge timed to that client’s own rhythm.

Knowing when to stop

Anything unusual, upset or clinical goes to a person. On a call it transfers; on other channels it flags the thread and texts you.

What it costs

$300 a month for the base service — the platform, a website we build and maintain, and your first channel. Additional channels are $75 a month. No commission, no contract, free for the first month.

Questions

Common
ones

It covers the hours you do not have one — evenings, Sundays, and the moments the desk is busy with someone in person. Salons with a receptionist tend to use it as overflow rather than a replacement.

Keep it. The assistant works alongside it, answering the people who call or message instead of booking online — which, for most salons, is still the majority.

The next client who calls
shouldn’t reach voicemail.

Free for a month, on whatever booking system you already run. Set up in under 30 minutes, with your services and staff loaded for you.

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